FAQ

FAQ

Frequently Asked Questions Online Casino

Online casinos are great gaming establishments for gamers looking for a sensation. But it is not always clear and necessary to understand the offers and the rules that apply to them. Here are some answers to the most frequently asked questions.

How can I check the reliability of the online casino?

Our team tests each online casino on the site. We only offer trusted institutions that you can play with confidence on. To verify the legitimacy of an online casino, check that it actually holds ” a Curacao operating license ” (Visible at the bottom of each casino's home page).

Bonus up to:
1700€ + 170 free spins
Welcome Package
* New customers only. 100% match bonus based
33 games
4.8 rating
4.8
T&Cs Apply
New customers only

All bonuses can be once only per person, household, residential address or IP address, once your Welcome Package has been used

Casino Bonuses

How to play on an online casino?

To do this, all you need to do is choose an establishment and register. Then choose the deposit method that suits you best. At the time of deposit, you can choose to benefit from a bonus offered by the online casino or simply deposit your gross amount (Called also, RAW Deposit).

What is a deposit bonus?

A deposit bonus is a playable amount of money that online casinos offer you to add to your initial deposit. For example, when it says “100% up to € 500” it means that if you deposit € 500, the online casino agrees to credit you € 1000 to your gaming account (€ 500 cash and € 500 bonus offered to play). This bonus money can be played to win a larger sum but it is subject to conditions as well as to a “wager“.

What is a no deposit bonus?

A no deposit bonus is a playable amount of money that casinos give you without you needing to deposit a single penny. For example, The casino can offer you free spins or a small amount of cash just for you to register on their site.

What are the conditions of a bonus?

Online casino bonuses are great, but of course, there are a few rules called bonus conditions. Each establishment has these conditions, which is why it is important to be well informed before taking advantage of a bonus. But if you can see that the wagering condition is over fifty times (50x) then it is in our opinion a lot.

Bonus up to:
110€
Welcome Package
* New customers only. 100% match bonus based
33 games
4.0 rating
4.0
T&Cs Apply
New customers only

All bonuses can be once only per person, household, residential address or IP address, once your Welcome Package has been used

What is a wager?

The wager: The wager indicates the number of times you will have to play your bonus before it becomes real money.
Let us take an example, you decide to deposit 100 € on the Montecrypto Casino while benefiting from the welcome bonus of 120%. So you have € 100 in cash and € 120 as a bonus with a wager of x35. In order for the € 120 subject to the bonus to also become cash, it will be necessary to play € 120 x35 or € 4,200. Once you have played the equivalent of € 4,200 of slots, your entire bonus amount (even if it has increased) will become withdrawable money.

When the wager is x0 it means that there is no wagering requirement to withdraw the winnings and that the bonus amount offered is not and will not be cashable. If you deposit € 100 on Banzai Slots you will have a € 100 bonus offered. It is 100 € offered can be used to play and to win but they will never be withdrawable. If you win and you want to withdraw an amount, you just have to cancel this bonus to get your winnings back!

What is the Max Bet?

The ” Max Bet ” or maximum bet in French is the maximum amount that you will have the right to bet if you benefit from a bonus (If you deposit money without benefiting from any bonus, you will of course be able to play the sums as you wish)
For example, if you take advantage of a bonus with a Max Bet of 5 €, you will be allowed to bet a maximum of 5 euros per slot machine spin or per hand (blackjack for example).

How do I find the bonus rules?

Even if the casino-comparatif.fr teams give you the rules for each bonus in the online casino sheets, we always advise you to go to the “ Bonus Terms and Conditions ” at the bottom of the home page of each casino.

What if I have broken a bonus rule?

If you have broken a rule, for example by betting 10 euros when your bonus only allowed you 5 euros per bet, do not hesitate to contact the support of the online casino where you are playing, they will be able to guide you and/or help you solve this problem. Be careful, however, if you violate the rules of a bonus you are currently enjoying, the casino reserves the right to cancel any winnings made with it (You will of course get back your originally invested Cash amount).

Bonus up to:
400€
Welcome Package
* New customers only. 100% match bonus based
Bonus exclusif!
30 games
4.5 rating
4.5
T&Cs Apply
New customers only

All bonuses can be once only per person, household, residential address or IP address, once your Welcome Package has been used

Deposits and Withdrawals

How to make a deposit?

There are many ways to make a deposit. Credit card , transfer , crypto currency , Neosurf payment cards , Cashlib or even electronic wallet like Skrill . You will find on each casino page of casino-comparatif.fr the different payment methods available for each establishment.

How to make a withdrawal?

All you have to do is go to the ” Withdrawal ” tab of your casino and make the request (Please note that any withdrawal request cancels your current bonus)

What documents or supporting documents?

You will almost always asked to verify your player account before a withdrawal, for this you need: ID , a bank account number (RIB) , proof of address (bank statement, utility bill etc. …).

What means of withdrawal and what timeframe?

For payments there are also many ways of withdrawal. More often carried out by transfer or by crypto currency , you will be able to find all the information relating to the payments in the tab withdrawal of the casino pages of casino-comparatif.fr .

Now all you have to do is choose the online casino that you like the most. Your Gambling Partners and the entire casino-comparatif.fr team wish you good luck!

What is a wager?

The wager: The wager indicates the number of times you will have to play your bonus before it becomes real money.
Let us take an example, you decide to deposit 100 € on the Jack21 Casino while benefiting from the welcome bonus of 110%. So you have € 100 in cash and € 110 as a bonus with a wager of x30. In order for the € 110 subject to the bonus to also become cash, it will be necessary to play € 110 x30 or € 3,300. Once you have played the equivalent of € 3,300 of slots, your entire bonus amount (even if it has increased) will become withdrawable money.

When the wager is x0 it means that there is no wagering requirement to withdraw the winnings and that the bonus amount offered is not and will not be cashable. If you deposit € 100 on Banzai Slots Casino you will have a € 100 bonus offered. It is 100 € offered can be used to play and to win but they will never be withdrawable. If you win and you want to withdraw an amount, you just have to cancel this bonus to get your winnings back!

Bonus up to:
250€
Welcome Package
* New customers only. 100% match bonus based
Bonus exclusif!
33 games
4.5 rating
4.5
T&Cs Apply
New customers only

All bonuses can be once only per person, household, residential address or IP address, once your Welcome Package has been used

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RESPONSIBLE GAMING: We are not responsible for losses due to gambling in casinos or betting on betting sites linked to any of our bonus offers. The player is responsible for the amount for which he is willing and able to play. Don’t bet or bet with money you can’t afford to lose. Don’t chase your losses. Players are responsible for checking the gambling laws in their country or jurisdiction, and they should do so before playing for money at any online gambling site.